RETURNS & EXCHANGES

30-Day Change-of-Mind Returns

Not happy with your purchase? Return it within 30 days of receiving it for a refund or exchange.

• Items must be unworn, unwashed and in original condition with all tags attached.
• Items that have been worn, washed, altered or damaged by you can't be returned for change of mind.
• You pay the return shipping for change-of-mind returns.

7-Day Cooling-Off

By law you may cancel an online purchase within 7 days of receiving it, without giving a reason (ECT Act section 44). You pay only the direct cost of returning the items, and we refund you within 30 days of your cancellation.

Faulty Items

If an item is faulty or unsafe, the Consumer Protection Act lets you return it within 6 months of delivery for a repair, replacement or refund. We cover the return shipping. The conditions above don't limit this right.

How to Return

Email us at contact@saintventura.co.za with your order number and the reason for the return.

Once approved, we'll give you return instructions.

Refunds

Refunds go back to your original payment method within 5 to 7 business days of us receiving the returned item. Your bank may take a few extra days to show it.